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Customer Care

returns & exchanges
Our Love it or Leave it Guarantee

We take great care into creating safe and effective products for you to enjoy and we stand behind them 100%.  Most of our customers LOVE our products and continue to re-order over and over again.  However, since everyone's skin is different, results and experiences can vary quite a bit. 


That's why with all our products, your complete satisfaction is guaranteed or your money back.  If you're not happy with any of our products for any reason, we'll refund 100% of your purchase price (less shipping).  To take advantage of this guarantee, all you have to do is send back the product you want refunded within 30 days of purchase.


It's simple:

  1. Try any product for 30 days.

  2. If you’re not happy, send us an email with your order number.

  3. Return the item to us.

  4. We’ll refund the full purchase price (less our shipping costs), no questions asked.

Guarantee Details:

  • Valid only for purchases made directly from our website.

  • All international sales are final.

  • Orders with free shipping will be refunded the purchase price minus our shipping and handling costs.

That's our Love it or Leave it Guarantee!

payments & processing
Payments & Processing

All payments are secured and processed with SSL encryption.


We do not accept money orders or checks.


Please allow 2-3 business days after payment has been confirmed for processing and then order will ship. We ship all domestic orders via the United States Postal Service (USPS).

shipping & tracking
Shipping & Tracking

USPS Priority  Shipping: $8.99

Delivery Time: 3 - 5 business days

Once your order has been shipped, you will receive an email confirmation. Please allow 24 hours from when this email is received to check for tracking number and/or shipping activity. If you don't receive your shipping confirmation in your inbox, please check your spam folder. If you haven’t received a tracking number within 2 business days please contact customer care at

privacy policy
Privacy Policy

Korium Beauty understands that privacy and confidentiality is your top concern when shopping online. We use the necessary physical and electronic means to keep your information safe and private. We do not give out your personal or financial information to third parties. All information collected from you will remain private and confidential.


The contents of this website are for informational purposes only and do not constitute medical advice; the Content is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on this website, advertisement, or video. 


Individual customer experiences with Korium Beauty Skin Care products may vary with respect to both effectiveness, and potential adverse reactions. Experiences also may change or vary over time. Results given in testimonials are from real customers who have used Korium Beauty Skin Care, but similar results are not guaranteed. Individual results may vary depending on skin type, sensitivity, age, and skincare history, as well as how the product is applied. 


Before use, it is advisable to test the product on a small area of skin to check for sensitivity or allergic reaction. Should irritation occur, adjust usage accordingly. If irritation persists, discontinue use, and in the unlikely case of severe irritation seek professional medical advice. Korium Beauty Skin Care accepts no responsibility or liability for any adverse consequences resulting directly or indirectly from the use of our products. 


Contact your doctor immediately if you suspect that you have a medical problem or emergency.

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We Would Love to Hear From You!

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